Sunbelt Rentals Dispatcher in Chesapeake, Virginia

Join Our Team!

Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. Not only do we offer a vast fleet that ranks among the best in the industry, we pair it all with a friendly and knowledgeable staff. Our employees are our greatest asset, and although we present a comprehensive equipment offering, our expertise and service are what truly distinguish us from the competition.

We pride ourselves on investing in our workforce and offer competitive benefits, as well as extensive on-the-job training for all eligible employees.

As a highly successful national company, we are constantly looking for talented individuals to support our growth. If you are interested in pursuing a rewarding career, we invite you to review our opportunities!

If a current Sunbelt Rentals employee has referred you for an employment opportunity please notify them that you are applying for this position. In order for the employee to get a referral bonus they need to contact their regional recruiter.

JOB DESCRIPTION SUMMARY

As a Dispatcher, you will manage Drivers to ensure prompt receipt and delivery of equipment from/to customers and other Sunbelt stores in accordance with company and DOT standards.

DUTIES AND RESPONSIBILITIES

  • Responsible for the direct management of employees who pick up and deliver of equipment.

  • Manages the team’s work and delegation, is accountable for the team’s safety and performance; train team members on all assigned duties.

  • Assist PCM in the following:

  • Coordinating and ensuring the timely and accurate dispatch of rental equipment and tools to customers

  • Creating and monitoring driver's schedules.

  • Creating and monitoring receipt and delivery schedules for company equipment.

  • Review daily and weekly driver logs in accordance with company and DOT standards.

  • Perform daily truck inspections in accordance with company and DOT standards.

  • Work closely with other store locations in order to assist them in meeting their customer’s equipment needs.

  • Handle customer complaints in a professional manner in order to resolve the complaint to the satisfaction of the customer and Sunbelt.

  • Report problems to supervisor in a timely and accurate manner and follow-up to ensure problem resolution

  • Provide adequate feedback to the Counter and Service Departments regarding the timely delivery and receipt of equipment.

  • Follow Standard Operating Procedures.

QUALIFICATIONS

  • High School Education

  • Working knowledge of the DOT Federal Motor Carrier Safety Regulations

  • Customer Service & Dispatch training a plus

  • At least two years’ prior knowledge of the applications of various construction/industrial equipment.

  • Working knowledge of the delivery area.

  • Able to effectively communicate.

  • Lift, bend, stoop, squat, reach, crouch and kneel. Sit or stand for long periods of time

This description is not an all- inclusive description of all job duties. Job duties and responsibilities may be assigned which are not mentioned above at any time based upon the demands of the company. Essential functions and overtime eligibility may vary based on the specific task assigned to the position.

Gear up for an exciting career!

Sunbelt Rentals is one of the largest equipment rental companies in North America. Backed by a national network, Sunbelt successfully services a variety of customers - from those in the commercial, residential, industrial, municipal, and specialized service industries, to weekend do-it-yourselfers. Sunbelt’s extensive fleet exceeds $4.0 billion and includes general construction equipment, industrial tools, pumps and power generation equipment, trench shoring, scaffolding, remediation & restoration equipment, and more.

Specialty Divisions and Market Segment Focus:

Designed to serve distinct customer segments requiring a high level of technical expertise, Sunbelt Rentals offer a highly diversified product mix, as well as trained experts.

  • Climate Control Services

  • Industrial Services

  • Tools & Equipment

  • Oil & Gas Services

  • Pile Driving Services

  • Pump & Power Services

  • Scaffold Services

  • Remediation and Restoration

  • Flooring Solutions

  • Facility Maintenance

Sunbelt Safety & Training:

Central to our company’s policies and practices is our focus on the safety of our customers and employees. We offer comprehensive safety programs dedicated to scaffolding, aerial work platforms and forklifts. In addition, all Sunbelt employees undergo mandatory worker safety programs administered by location managers and those who operate company vehicles complete a safe driving program. Learn More

Why Work Here?

At Sunbelt Rentals, we place enormous value on the welfare and commitment of our employees as well as the superior level of service they provide for our customers. All our employees benefit from extensive on-the-job training which is amongst the best in the industry. Our advancement opportunities are why many of our staff remain with us throughout their careers. A career with Sunbelt Rentals means diversity, teamwork, recognition for exceptional performance, and room to grow!

We are proud to offer the following benefits:

  • Health Insurance

  • Dental/Vision coverage

  • 401(k) plan

  • Paid Holidays and Paid Time Off

  • Tuition Reimbursement

  • And many more

Sunbelt Rentals is an Equal Opportunity Employer - Minority/Female/Disabled/Veteran